Shipping terms :We aim to despatch most of order within 2working days,beside customize jersey we need 4 working days. Our regular service is by DHL &EMS express, it usually arrived in 7days depending on your location . Return policies:When u received order, if there has any quality problem,pls contact us within 7 days of receipt of your order .We will 100% refund (including shipping) only if the problem was due to our mistake. All other refund will be charge shipping fees .